If possible, please check the condition of your package as soon as it is delivered. If it's at all damaged, please contact Gofire immediately at firstname.lastname@example.org.
Please note: damaged or missing merchandise must be reported to us within 72 hours of the date of delivery. Failure to do so may result in the claim being denied by the shipping carrier and exclusion from our return/exchange policy. Please feel free to contact us with any questions regarding our policies.